Frequently asked questions.
FAQ
Are your pilots certified?
Yes, all of our pilots are FAA Part 107 certified. Whether we’re flying in Florida or beyond, our team ensures full compliance with local regulations for every project.
Is your company insured?
We carry a $5 million aviation liability policy that covers both operations and any potential damage to our equipment, including drones, cameras, and gimbals. We can quickly provide a Certificate of Insurance (COI) upon request.
Where do you operate?
We’re based in Miami and travel throughout Florida for productions. Additionally, we have drone pilots positioned across the country, ready to assist with 360 photography, architectural visualization, and other aerial services.
What’s your process for checking airspace?
For quick airspace checks, we use apps like Aloft to assess any restrictions or special considerations for your location. You can check out more about the app here: Aloft Air Control. For LAANC authorizations, we handle requests directly within the Aloft app, ensuring a fast and efficient approval process for restricted airspaces.
What sets Drone Genius apart from other drone service providers?
Drone Genius is more than a drone service. We're an aerial cinematography team trusted by top-tier clients in both real estate development and entertainment. With experience in films, TV, and 360 panoramic virtual tours, our multi-industry expertise ensures you're getting a dynamic, tailored approach for your project.
How quickly can you get authorization for flights?
We use the LAANC system for instant FAA authorizations. For sensitive projects near "0" areas like airports or for flying above 400 feet in Class B airspace, we obtain will use a traditional airspace request and work with our contacts at the FAA to expedite the request to the best of our ability.
What type of drones do you operate and for which projects?
We offer cutting-edge drones tailored for various industries: our Inspire 3 delivers breathtaking 8K footage for films and commercials, while our FPV drones capture dynamic, high-speed shots perfect for music videos and events. We also have the Mavic 3 Cine for detailed real estate tours and construction site monitoring.
What’s your cancellation and rescheduling policy?
We require a 50% deposit to hold your date. If you need to cancel or reschedule within 24 hours of the shoot, the full payment is forfeited. We understand things can change, and we'll always do our best to accommodate rescheduling requests, but this policy ensures we can protect our schedule and team.
How do you collaborate with clients on shot design?
Creativity is a partnership at Drone Genius. We work closely with directors, DPs, and clients, making sure that the shots you envision are technically and legally possible while giving them that cinematic edge. Our years of experience help bring your creative concepts to life.
What does "Dual Operator" mean?
In our larger setups like the DJI Inspire 3, a dual-operator system is utilized. One operator is responsible for piloting the drone, while the second operator controls the camera gimbal and adjusts camera settings. This allows for more precise and complex shots, offering a higher level of control and creative freedom.
What's your rescheduling and cancellation policy?
Clients need to reschedule 48 hours in advance. Within 48 hours, a 50% labor rate is forfeited; within 24 hours, it's 100%. We understand the need for flexibility, but if we lose a day we could have otherwise booked, a fee is involved.
Do you offer editing services?
While we primarily hand off raw footage to clients, we do provide professional editing services when needed. Our expertise lies in 360 stitching for unit view photography, creating seamless virtual tours that offer an immersive experience. Whether it's post-production for real estate, architectural visualization, or specialized projects, our editing services are tailored to meet the specific needs of each project.
What big names have you worked with?
We've had the pleasure of working with major broadcasters, T-Mobile, SpaceX, Britta, Nissan, HBO Latin, Raymarine, Rolling Loud Music Festival, Verizon, Dior, and Art Basel, among others.
Can the client design their own shots?
Absolutely, if you have a shot in mind and it's physically possible, we can make it happen.
What is an FPV Drone?
FPV stands for First Person View. In FPV flying, the pilot wears specialized goggles to receive a live video feed from the drone, creating a fully immersive flying experience. This enables the pilot to fly through tight gaps and execute acrobatic maneuvers with a high degree of precision, ideal for dynamic and high-action cinematography.